When to Call 911
You should call 911 when you or someone you are with is experiencing an emergency and needs help from fire, police, or ambulance.
Call First
If possible, you should always call 911 by phone. Be prepared to stay on the line with the operator. Try to stay calm and speak clearly.
Know Your Location
No matter whether you call or text, location information is crucial and is of primary importance. We can not send help if we don’t know where you are.
Text if You Can’t Call
Text messages to 911 should only be used to let 911 know you need help. Do not try to send photos or videos — they will slow the process down.
Join TCOMM 911
TCOMM 911 is a countywide enhanced 911 emergency dispatch center. We provide quality services to our user agencies as well as to the citizens of Thurston County, Washington. Our work is important and is as demanding as it is rewarding.
Telecommunicator applications are accepted on an on-going basis only through Public Safety Testing. Applicants need not have previous experience to be successful here at TCOMM 911.