The TCOMM 911 Executive Director reports directly to the Administration Board of Directors, and is the Chief Executive Officer with overall administrative, fiscal, and direct supervision of the entire agency. The TCOMM Deputy Director is hired by and reports directly to the Executive Director with the Administration Board of Directors’ approval. The Deputy Director acts as second to the Chief Executive Officer of the organization with direct responsibility for Operations and Human Resources.
Wendy Hill, MBA
Wendy Hill assumed the role of Executive Director in February 2022. She has over 25 years of experience in public sector administration. Prior to her appointment, she served as the agency’s Deputy Director since 2016, and Human Resources Manager from 2010 to 2015. As Deputy Director, she was responsible for overseeing the Operations Department and acting as the liaison between TCOMM and its user-agencies. She also continued to administer all of the human resources functions of the Agency until 2021.
Wendy holds both a Master’s Degree and Bachelor’s Degree in Business Administration. She is an experienced labor negotiator and project manager, with a strong background in budgeting and strategic planning. An active member of Washington State APCO/NENA, Wendy currently co-chairs the chapter’s political and government affairs committee. She also serves on the Board of Directors for the Chaplains Association of Public Safety – Thurston County (CAPS-TC) and is the dispatch representative on the West Region EMS Council.
Jonnica Elkins assumed the role of Deputy Director in April 2023. She has been with the Agency for over 27 years, with the last twelve spent as a Public Safety Telecommunications Supervisor. Over the years, she has been involved in several high-level projects, including the remodel of the communications center and the public safety radio replacement project. She has also worked with TCOMM’s user-agencies to implement many operational changes, and brings the knowledge, skills and ability to see issues from various perspectives and reach resolutions that benefit all involved. She participates on a variety of committees, including the multi-agency MCI committee and TCOMM’s Fire and Law Advisory Committee. Prior to entering 911 communications, Jonnica was a volunteer firefighter for six years. Jonnica is active in her local community and spends her free time gardening and with family.
TCOMM 911 Staff
The agency operates with 67 regular full-time positions in four departments:
- Information Technology
- Radio Systems
Each department is staffed by the following:
- Executive Director
- Deputy Director
- Human Resources Manager
- Financial Manager
- Administrative Assistant
- Operations Supervisors – 7 (FTE)
- Training Supervisor
- Public Safety Telecommunicators – 47 (FTE)
- IT Manager
- IT Systems Administrators – 3 (FTE)
- Radio Systems Manager
- Lead Radio Systems Technician
- Radio Systems Technician
- Radio Systems Administrative Assistant