The TCOMM 911 Executive Director reports directly to the Administration Board of Directors, and is the Chief Executive Officer with overall administrative, fiscal, and direct supervision of the entire agency. The TCOMM Deputy Director is hired by and reports directly to the Executive Director with the Administration Board of Directors’ approval. The Deputy Director acts as second to the Chief Executive Officer of the organization with direct responsibility for Operations and Human Resources.
Wendy Hill, MBA
Wendy Hill assumed the role of Executive Director in February, 2022. She has over 25 years of experience in public sector administration. Prior to her appointment, she served as the agency’s Deputy Director since 2016, and Human Resources Manager from 2010 to 2015. As Deputy Director, she was responsible for overseeing the Operations Department and acting as the liaison between TCOMM and its user-agencies. She also continued to administer all of the human resources functions of the Agency until 2021.
Wendy holds both a Master’s Degree and Bachelor’s Degree in Business Administration. She is an experienced labor negotiator and project manager, with a strong background in budgeting and strategic planning. An active member of Washington State APCO/NENA, Wendy currently co-chairs the chapter’s political and government affairs committee. She also serves on the Board of Directors for the Chaplains Association of Public Safety – Thurston County (CAPS-TC), and is the dispatch representative on the West Region EMS Council.
Cathy Jones-Gooding became the Deputy Director in November 2021. She has over 20 years of experience in the 911 industry. She most recently worked as the Deputy (WA) State E911 Coordinator and prior to that was the Communications Manager for the Town of Hilton Head Island Fire Rescue. Cathy started her public safety career in Colorado as a communications dispatcher/supervisor. Additionally, she was a firefighter and worked in police information services.
Her education includes a Bachelors in Political Science and a Masters of Leadership and Ethics. She is a certified Emergency Number Professional, ENP, through the National Emergency Number Association.
TCOMM 911 Staff
The agency operates with 67 regular full-time positions in four departments:
- Information Technology
- Radio Systems
Each department is staffed by the following:
- Executive Director
- Deputy Director
- Human Resources Manager
- Financial Manager
- Administrative Assistant
- Operations Supervisors – 7 (FTE)
- Training Supervisor
- Public Safety Telecommunicators – 47 (FTE)
- IT Manager
- IT Systems Administrators – 3 (FTE)
- Radio Systems Manager
- Lead Radio Systems Technician
- Radio Systems Technician
- Radio Systems Administrative Assistant